Incidents | Staple Incidents reported on status page for Staple https://status.staple.io/ https://d1lppblt9t2x15.cloudfront.net/logos/a6a337ddbedc9a46451edb3c52689352.jfif Incidents | Staple https://status.staple.io/ en staple.io recovered https://status.staple.io/ Wed, 25 Jun 2025 15:04:18 +0000 https://status.staple.io/#8a48d23e17602721b91b0916cb4e43db23992afae285f91d31dc352473c2583e staple.io recovered staple.io went down https://status.staple.io/ Wed, 25 Jun 2025 15:03:27 +0000 https://status.staple.io/#8a48d23e17602721b91b0916cb4e43db23992afae285f91d31dc352473c2583e staple.io went down WEEKEND MAINTENANCE https://status.staple.io/incident/428514 Sun, 15 Sep 2024 12:30:00 +0000 https://status.staple.io/incident/428514#9fbb1080351daf140d58d8016fc579948493f011ae1e6b1babe27dfc46c2e1a3 Maintenance completed WEEKEND MAINTENANCE https://status.staple.io/incident/428514 Sun, 15 Sep 2024 09:30:41 -0000 https://status.staple.io/incident/428514#c4373374de4d2401a229d8663e1014f44ed6b1a22d43f6d557b070a0e572bc5e Hello all, Please be aware we planned to do maintenance staple.io this weekend. System will unavailable during maintenance time. Date time: Sunday 15th September, 2024 15:00 -> 17:00 IST Reason: Fix SQL database Activities : Jira/DO-45 Update the AZ for K8s nodegroup https://status.staple.io/incident/373050 Sat, 25 May 2024 13:30:00 +0000 https://status.staple.io/incident/373050#e87fc19f46da09fd8dc665b69298e983be4581e2d7cbb5492601b67cee7c8b74 Maintenance completed Update the AZ for K8s nodegroup https://status.staple.io/incident/373050 Sat, 25 May 2024 11:30:00 -0000 https://status.staple.io/incident/373050#89d2c72eda1120a012a496f75cfef7ebe022580e3e4df17ae47d41f1315b930a This change to reduce the cross AZ data transfer cost Upgrade Production Kubernetes cluster (EKS) https://status.staple.io/incident/366597 Sun, 12 May 2024 12:00:00 +0000 https://status.staple.io/incident/366597#9ec985c2e7ea51f6e09ab6970d88e08ac8fe3fc5ab13264855dbe3ab4ac369bc Maintenance completed Upgrade Production Kubernetes cluster (EKS) https://status.staple.io/incident/366597 Sun, 12 May 2024 10:00:00 -0000 https://status.staple.io/incident/366597#2382a2d40cd001044a1dfc6341ba10bb1c509dba129fa8e03f6f08c75fed35c5 - Upgrade EKS - Upgrade Nodegroups Staple User interface loading slowly https://status.staple.io/incident/342949 Tue, 19 Mar 2024 10:25:00 -0000 https://status.staple.io/incident/342949#ff6154ba263d1b6fc83d616c1f572cb4992e0951c6bf1699e1b8b14195f5f869 Staple is currently being slow to respond due to high demand in the system. We are working to update backlog of requests and it should be resolved shortly UPDATE: This issue is now resolved Apparent DB issue due to max memory https://status.staple.io/incident/336434 Tue, 05 Mar 2024 08:44:00 -0000 https://status.staple.io/incident/336434#fbfccdc895e4ea735b16c9c62a7f3203ca15cfb3a3fa34230f9567f8921560ec Memory issue is now resolved. Schedule maintenance on Sunday 25th June 8.00 am - 10.00 am (GMT+8) https://status.staple.io/incident/223683 Sun, 25 Jun 2023 02:00:00 +0000 https://status.staple.io/incident/223683#fc4e8dbcf2a508c53b7487de2ade9c453b786126a4f53bd84642ada33430d918 Maintenance completed Schedule maintenance on Sunday 25th June 8.00 am - 10.00 am (GMT+8) https://status.staple.io/incident/223683 Sun, 25 Jun 2023 00:00:00 -0000 https://status.staple.io/incident/223683#4301f1c2f1f04a2924354d970296438133c0d5298744b3dbf76b6c8ff45c0783 Please be informed that Staple will be unavailable on Sunday 25th June 2023 during 8.00 am - 10.00 am (GMT+8 Singapore Time) as the IT team will be performing scheduled maintenance at this time. During this time, you will be unable to access the application. Before maintenance takes place, please make sure you complete your work. The IT team will advise when the maintenance is complete, and services have been restored. We apologize for any inconvenience caused. For more information, or if you have any questions, please contact hello@staple.io System maintenance on Sunday 18-Jun https://status.staple.io/incident/220907 Sun, 18 Jun 2023 00:00:00 +0000 https://status.staple.io/incident/220907#ef36ff0ad437b198061365b9b6630e06971287a02abb3d6998be076ac250a885 Maintenance completed System maintenance on Sunday 18-Jun https://status.staple.io/incident/220907 Sat, 17 Jun 2023 22:00:00 -0000 https://status.staple.io/incident/220907#31cd86195e6afb7b2cd0de963d1361f1b4ab47a79e55058c2823a6a26c9821c1 Please be informed that Staple will be unavailable on Sunday 18th June 2023 during 7.00 am - 9.00 am (GMT+8 Singapore Time) as the IT team will be performing scheduled maintenance at this time. During this time, you will be unable to access the application. Before maintenance takes place, please make sure you complete your work. The IT team will advise when the maintenance is complete, and services have been restored. We apologize for any inconvenience caused. For more information, or if you have any questions, please contact hello@staple.io Initial implementation of Staples monitoring page https://status.staple.io/incident/103255 Wed, 20 Jul 2022 05:30:00 -0000 https://status.staple.io/incident/103255#1d2f0d24eb93f1b531a15ba0df8eb04e59f039e0c461b18f2f2422c8addb1a38 Page for monitoring is now live as of 20/7/2222